Legal

Refund Policy

Effective October 27, 2026

Pass-or-refund guarantee

If you complete Lifestyle Medicine QBank and do not pass the lifestyle medicine board certification examination, we will refund the Lifestyle Medicine QBank purchase price in full.

To qualify, you must:

1. purchase Lifestyle Medicine QBank directly through our website;
2. complete the full question bank in your Lifestyle Medicine QBank account before sitting the examination;
3. sit the official ABLM or ACLM lifestyle medicine certification examination; and
4. email a legible copy of your official non-passing score report to hello@lifestylemedicineqbank.com within 60 days of your examination date.

The account email and score-report identity must reasonably correspond to the purchaser. We may request additional information solely to verify eligibility and prevent fraud. Eligible refunds cover the amount paid for Lifestyle Medicine QBank; examination fees, travel, lost income, and other costs are not covered.

Purchases made on the original site

If you bought access on the original Lifestyle Medicine QBank site before it moved to this platform, the refund terms you bought under continue to apply to that purchase, in place of the guarantee above:

• 7-day refund: email hello@lifestylemedicineqbank.com within 7 days of your purchase date, from or naming your purchase email, and we will refund the purchase in full. No reason is needed. Access ends when the refund is issued.
• Pass-or-refund guarantee: answer at least 80% of the question bank before sitting your exam. If you do not pass, email us within 60 days of receiving your result with your purchase email and a score report showing the exam and result; you may redact unrelated personal information. We can check your progress in your account, including answers brought over from the original site. We refund the QBank purchase; exam fees and training costs are not covered.

New purchases made on this website do not include the 7-day refund.

Duplicate or incorrect charges

If you believe you were charged more than once or charged incorrectly, contact us promptly at hello@lifestylemedicineqbank.com. We will investigate and refund verified duplicate or erroneous charges.

How refunds are issued

Approved refunds are returned through Stripe to the original payment method. Bank processing times vary. Access may be removed after a full refund. This policy does not limit any refund or cancellation right that applies under law.

Questions

Contact hello@lifestylemedicineqbank.com before purchasing if you have questions about eligibility.